Leading Experience Management Platform for IT

Drive IT and Service Management with Employee Experience and use to manage your XLAs

Product Overview

Measure, Share and Identify

Full Experience Management Platform (XMP) for IT and Experience Level Agreements. Our customers have made on average 26% improvement in productivity

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We measure the happiness and productivity of more than 1,000,000 employees in over 130 countries.

Steps to happiness, what HappySignals will bring:


1. Measure

Knowing what experiences your employees are having already today, is critical. Getting high volumes of Experience Data continuously and combining it with your Operational Data is the key.

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2. Share

Sharing Experience Data with colleagues, partners, vendors and stakeholders in real-time, will help you to co-operate to reach common goals.

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3. Identify

From gut feelings to data-driven decision making, an experience-driven IT department is created. From SLAs to XLAs.

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4. Improve

With everyone focused on the same goal, outcomes can be achieved and success celebrated. Our customers have been able to improve productivity by 26 %.

What our customers say?

Our best content

Discover and learn more about Employee Experience Management

5 minute read


#XLA - The Benefits of Experience Level Agreements

SLAs are a thing of the past, with Employee Experience a big trend for 2020 as well as a key driver for CIOs to prove ...

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6 minute read


How 5,500 End-Users Feel About Remote Work, Latest Survey Results

Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...

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2 minute read


CIO Interview: How to Create End-User Centric Culture?

Employee experience is a big trend in ITSM for 2020, and Campari’s CIO is aiming to put this concept at the heart of ...

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5 minute read


Showing Value of ServiceNow Usage with Employee Experience

HappySignals works in conjunction with ServiceNow, combining HappySignals Experience Data with ServiceNow’s Operational ...

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How do you make a business case for employee experience measurement?

Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into work

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Virgin Trains - John Sullivan - HappySignals
3 minute read


At Virgin Trains, Happiness is All That Matters

John Sullivan, CIO and Project Director at Virgin Trains is passionate about happiness. 

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When to start measuring Employee Experience

In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...

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