Leading Experience Management Platform for IT
Drive IT and Service Management with Employee Experience and use to manage your XLAs
Drive IT and Service Management with Employee Experience and use to manage your XLAs
Full Experience Management Platform (XMP) for IT and Experience Level Agreements. Our customers have made on average 26% improvement in productivity
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Knowing what experiences your employees are having already today, is critical. Getting high volumes of Experience Data continuously and combining it with your Operational Data is the key.
Sharing Experience Data with colleagues, partners, vendors and stakeholders in real-time, will help you to co-operate to reach common goals.
From gut feelings to data-driven decision making, an experience-driven IT department is created. From SLAs to XLAs.
With everyone focused on the same goal, outcomes can be achieved and success celebrated. Our customers have been able to improve productivity by 26 %.
Our management is actively following the analytics in HappySignals.
Hans Kristian Lange
HappySignals is the same for CIOs that CRM is for Sales Directors
Chris Woods
I can see real data coming back that is actionable
Chris Megill
If you measure user happiness, that is what you’ll get!
Vesa Erolainen
Transparency and trust were the guiding principles in our discussions.
Marte Thorbjørnsen Reid
Discover and learn more about Employee Experience Management
20.11.2020
When presented with information related to your organization’s need for Experience Level Agreements, you might be left ...
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31.03.2020
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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30.03.2020
Experience Level Agreements are an ever growing topic in ITSM. However, the term has never been given a single ...
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02.03.2020
Employee experience is a big trend in ITSM for 2020, and Campari’s CIO is aiming to put this concept at the heart of ...
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23.01.2020
Has the focus on IT support cost reduction really been the best option for CIOs and their senior management teams?
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13.01.2020
What do you think about the value, and appropriateness, of IT service desk service level agreements (SLAs)? Are you ...
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05.12.2019
So, here’s the (short) story of how HappySignals started and how we are where we are. The company started about five ...
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10.07.2019
Links from the episode, Deloitte, From employee experience to human experience: Putting meaning back into work
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29.01.2019
What is the difference between an incident and a ticket? On the surface, this feels like an odd question and not one ...
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