Leading Experience Management Platform for IT
Drive IT and Service Management with Employee Experience and use to manage your XLAs
Drive IT and Service Management with Employee Experience and use to manage your XLAs
Full Experience Management Platform (XMP) for IT and Experience Level Agreements. Our customers have made on average 26% improvement in productivity
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Knowing what experiences your employees are having already today, is critical. Getting high volumes of Experience Data continuously and combining it with your Operational Data is the key.
Sharing Experience Data with colleagues, partners, vendors and stakeholders in real-time, will help you to co-operate to reach common goals.
From gut feelings to data-driven decision making, an experience-driven IT department is created. From SLAs to XLAs.
With everyone focused on the same goal, outcomes can be achieved and success celebrated. Our customers have been able to improve productivity by 26 %.
Our management is actively following the analytics in HappySignals.
Hans Kristian Lange
The data tells us how we're doing. If something isn't good, it shows what we should do to improve it. HappySignals is fundamental to quality
John Sullivan
HappySignals is the same for CIOs that CRM is for Sales Directors
Chris Woods
If you measure user happiness, that is what you’ll get!
Vesa Erolainen
Transparency and trust were the guiding principles in our discussions.
Marte Thorbjørnsen Reid
Discover and learn more about Employee Experience Management
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John Sullivan, CIO and Project Director at Virgin Trains is passionate about happiness.
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In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...
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