IT’s going all-In on Employee Experience, but where does HR fit In?
Where does Employee Experience sit within your organization? Is it HR, IT, or both that measure and improve it, and how much do they collaborate?
Explore how Employee Experience, Enterprise Service Management, and IT Service Management fit together with the work of HR and IT departments in this blog.
Understanding what makes up the employee experience
Employee Experience = Culture + Technology + Physical Space
Can enterprise service management tie employee experience together across the organisation?
- The ability to gain insight into the employee experience
- The improvements enacted to date, in IT, can be shared across other business functions.
Measuring employees’ earliest exposure can help assess if your corporate employee experience strategy is effective
“Who owns employee experience?”
Are HR teams in a similar boat to IT when it comes to employee experiences?
It’s time to bring HR to the employee experience management party
Where the Core ITIL 4 Practices Link to Experience
If your organization understands the importance of experience management to IT service delivery and support, have you ...Read more >