SDI: Employee Experience and Enterprise Service Management

This article featured as a guest post on the SDI website.

Unity

While business functions might have already been educated in the enterprise service management approach and its benefits, there’s also a need to create an agreed corporate view of what experience management means and why it’s important.

To find out more visit the SDI website to read the full article:

https://www.servicedeskinstitute.com/employee-experience-and-enterprise-service-management/

 

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