The Digital Experience Report: Mobile Least-Liked Touchpoint in HappySignals’ Latest Global IT Experience Benchmark Report

This is a press mention featured on The Digital Experience Report website.

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IT Experience Management platform, HappySignals, has released its latest Global IT Experience Benchmark Report. The report generally shows that happiness with IT services provided are improving.

The report noted, however, that self-service portals are no longer the “least liked” method of communication with IT, with interaction via mobile device now taking that mantle.

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