ITSM.tools: What 2022 Needs to Know About Employee Experience

This article featured as a guest post on the ITSM.tools website.

February 24, 2022

This article shares five key insights from The Global IT Experience Benchmark Report™ H2/2021, starting with the relative success of IT touchpoints.

To find out visit the ITSM.tools website to read the full article:

29.07.2021

This article explains how experience data can be employed not only to measure outcomes and value, but also to highlight ...

If you work in, manage, or are responsible for the performance of an IT support team – whether in-house or outsourced – ...