ITSM.tools: What 2022 Needs to Know About Employee Experience

This article featured as a guest post on the ITSM.tools website.

February 24, 2022

This article shares five key insights from The Global IT Experience Benchmark Report™ H2/2021, starting with the relative success of IT touchpoints.

To find out visit the ITSM.tools website to read the full article:

30.03.2022

If you work in, manage, or are responsible for the performance of an IT support team – whether in-house or outsourced – ...

This article explains why a culture change is needed to be successful with employee experience improvement and how to ...