Tomorrow, next week, next year is already too late to start measuring your employee experience. Why? Because your employees are already having these experiences today. There is no "perfect time" for starting to measure your employees' experience, and by doing so, you may unearth some data that will hurt your eyes. But with this data, you will be able to start to improve the specific IT areas where your end-users are having negative experiences and losing productivity.
When to start measuring?
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