Master IT Experience Management (ITXM™)

ITXM™ or IT Experience Management brings experience management a practice that has been used in external customer support and management for well over a decade, into IT operations.

ITXM™ enables IT teams to focus on outcomes of the deliverables they produce, as well as providing data driven insights, fueling Continual Improvement initiatives, to achieve said outcomes. Most importantly, ITXM™ is a framework that is needed and used by the whole IT organization, not just the IT Service desk.

Now, we bring you the recently released ITXM™ foundation course, bringing to life the practicalities of Experience Management for IT.

Through online training videos and an online exam, you can get certified in ITXM™ and bring this framework into your organization. But the fun doesn’t stop there. Join our online community to share thoughts, ways of working, and learning experiences with other like-minded professionals, thought leaders, and pioneers of ITXM™.

Take the free ITXM™ foundation course here - Learn more about HappySignals 

Key Takeaways:

  • ITXM™ - bringing experience management into IT
  • Opportunity to learn more about ITXM™ and become a certified professional with online training and exam
  • ITXM™ community - learn and share experiences with others

Ready to drive IT Experience Management in your organization?

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Book a 30-min meeting to discuss your challenges and how Experience Management can help.

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