Your digital workplace, seen through real experience

Bringing employee experience data into DEX transforms it from device monitoring to human-centric IT management—where every decision is guided by how people actually work, feel, and succeed. Measure, understand, and improve how people feel and perform with the technology they use every day.

Why Bring Employees’ Experience Data into Digital Employee Experience (DEX)?

Most DEX programs focus on technical performance — device health, app usage, network speed. But great experiences aren’t defined by metrics alone.

To truly understand productivity and satisfaction, you need to see how employees feel about their digital workplace, not just how their devices perform.

The Benefits of Using HappySignals for DEX

See the full picture

HappySignals adds the human layer to your DEX data. By combining telemetry with real-time employee feedback, IT teams can understand not only what’s happening but why it matters. This helps uncover hidden friction that technical data alone can’t explain.

Prioritize what matters

Experience data shows where employees lose time or struggle most, allowing IT to focus improvements where they deliver real impact. Not every red flag in telemetry impacts users, so you can invest only where both data sets indicate need for action.

Employee data

Employee data is an additional layer of data that brings you context and insight about employees' work routines and habits.

Case Orbis:
Tangible Benefits

Experience data from HappySignals shows the way forward for continual improvement initiatives

Over £500k saved after discovering dissatisfaction with mobile phone contracts.
Two new hires were made possible by proving cost savings and showing the value of IT for the organization
HappySignals data has become the shared language that all of IT interacts with and business stakeholders understand.
Automating how feedback is shared by channeling positive feedback back to agents and negative feedback to team leaders.

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Better together: HappySignals 🤝 Nexthink

The HappySignals and Nexthink integration empowers your digital workplace team with the insights and confidence needed for continuous improvement and a full view of the digital employee experience (DEX).

HappySignals + Nexthink = technical telemetry + employee sentiment in one view, learn more.