Virtual Tech Bars: Recreating the IT walk-in experience, with Sophos
How do you provide a walk-in IT experience for employees in global offices without an on-site IT service, or who are working remotely?
Our customer Sophos came up with a Virtual Tech Bar to replicate the human touch that their end-users were missing – it worked.
What has increased productivity got to do with employee happiness?
HappySignals provides an independent benchmark for the Service Management employee experience, that we call the ...Read more >
15 Tips for Starting with IT Experience Management
Employee, or end-user, experience management is a hot topic in IT right now, particularly when a productivity-based ...Read more >