Averages hide the real experience. Different people have different needs—and you won’t see them if you don’t segment. In this HappySignals product video, you’ll see how segmentation helps you uncover what’s really happening across employee groups, so you can improve the experience where it matters most.
In this video, you’ll learn how to:
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Segment experience by role, title, responsibilities, tenure, and more
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Compare differences across regions and functions to make fair, data-driven decisions
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Spot issues hidden by “good overall scores” (e.g., a specific group struggling while the average looks fine)
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Run targeted improvements instead of big, unfocused changes
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Make smarter decisions about adoption programs (e.g., AI tool licensing based on who’s ready and interested)
When you can see which groups are struggling—and why—you can prioritize the changes that deliver the biggest impact.



