Move from ad hoc questions to experience data you can compare—and act on. In this HappySignals product video, you’ll see how HappySignals Surveys help you measure what employees actually experience with pre-designed, research-backed surveys you can use right away—no survey project required. And how to compare your users' IT experience against The Global IT Experience Benchmark based on millions of responses.
In this video, you’ll learn how to:
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Use out-of-the-box, experience-focused surveys (including ITSM-specific surveys that replace “one vague question” approaches)
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Capture more than a score: happiness, lost productive time, common issues, and open feedback
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Improve response quality with light, intuitive surveys (not just higher response rates)
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Compare results across departments and regions inside your organization
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Use global benchmarks to understand how your IT experience compares worldwide—and what that means across countries, roles, and support channels
Stop guessing with inconsistent surveys. Start measuring IT experience with data that’s trustworthy, comparable, and easy to understand.
