If your IT Service Desk can reduce the amount of lost time each end-users experiences when IT incidents and requests occur, you can drive the reputation for your companies IT department.
How?
Reducing the amount of time it takes to solve an IT incident or request will give valuable hours back to the business.
One of our customers, Reckitt, managed to save 250,000h in one year from reducing the amount of lost time per ticket, as well as greater efficiency in IT Services.
In this episode, HappySignals CGO, Pasi Nikkanen, is joined by our Enterprise Sales Manager, Dom West, discussing how business can actually quantify Experience Management.
Start your Experience Management journey today, move your IT department from cost burden to value unit.
More smiles, less time wasted.
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