Join our free webinars to learn more
We are currently hosting on-demand webinars for your convenience, so just come and Watch these when you have the time.
Below you can find a 3-part Webinar Series on Employee Experience in ITSM, how to do it and how to tie it into Business Value. As well as this, you can find Webinars presenting our Happiness Score™ report - the Global Benchmark for IT Service Management.
How do your end-users really feel about the service your IT organization provides? Are IT changes making them happier and more productive? Strategic IT changes should always be about making things better for your employees. Learn, how to use experience data to measure success in important IT projects.
Duration: 32 minutes
Learn how employee experience in IT has changed during the COVID-19 period. We will share what we have learned from 936,955 latest feedbacks in more than 130 countries and the key findings from the 2020 Q3 release of Happiness Score™: You will hear:
Duration: 48 mins
Watch this webinar to learn how in the last 12 months, Ahlstrom-Munksjö, together with Tech Mahindra, achieved a 112% increase in happiness and a decrease of 69% in lost time of end-users with their 'Project Happy' - by continually measuring and improving the IT Experience. You'll learn:
Duration: 27 mins