Find A Partner

We partner with the leading Global Systems Integrators, Managed Service Providers, Consulting, and Implementation companies worldwide to help enterprises make better IT decisions for better employee experiences.

Global System Integrator (GSI) and Managed Services Consulting and Implementation XLA Advisory and Consulting

Global System Integrators and Managed Services

Our Global System Integrator (GSI) partners embed HappySignals into their service offerings to drive
experience-led IT transformations at scale. By combining their global reach and delivery capabilities with
our human-centric approach, they help customers achieve faster value from IT experience management and XLAs.

CapGemini

Capgemini integrates HappySignals into its service delivery to drive people-centric IT, enabling faster decisions, continuous improvement, and measurable business outcomes.

CGI

CGI uses HappySignals to bring experience insights into IT operations, helping clients adopt XLAs and deliver more human-centric, outcome-driven IT services.

Cognizant

"We are proud to partner with HappySignals to leverage our services in modernizing IT infrastructure as a catalyst to enhance employee experiences and define XLAs"

Computacenter

"Adding HappySignals to the portfolio of Intelligent Support Services we offer gives our customers more of the data and the insights they need to ensure IT remains a valuable contributor and trusted partner in their organization".

Fujitsu

Fujitsu Customer Experience Center, powered by HappySignals, provides organizations with a modern, AI-powered support service focused on continuously improving an organization's employee IT experience.

HCLTech

"Our partnership enables us to efficiently manage the IT Experience of employees based on effective insights and reliable data sources."

Infosys

Infosys leverages HappySignals to enhance experience-driven IT services, helping clients adopt XLAs, improve end-user satisfaction, and achieve greater business value through continuous improvement

Milestone Technologies

Through experience analytics and employee sentiment analysis, Milestone empowers enterprises to drive the next-level improvements that elevate business outcomes.

NCT Voyix

We turn everyday interactions with businesses into exceptional experiences through our unparalleled retail expertise and trusted partnerships, continuously unlocking and maintaining business growth.

NTT Data

"We'll help you integrate digital technologies so you can make informed decisions and enhance customer experiences to gain a competitive edge and drive overall business growth.

Tata Consultancy Services

Tata Consultancy Services integrates HappySignals to drive experience-led IT transformation, enabling clients to adopt XLAs and improve employee satisfaction through data-driven service improvements.

Tech Mahindra

"We deliver an employee experience platform that helps organizations manage end-user experiences and drive data-driven improvements across IT services and workplace environments".

UST

No matter your vision, from full-scale business transformation to innovative product development, UST has the resources to help you achieve it. We combine our deep operational expertise, strategic thinking, and human-centered design capabilities to create empathetic experiences that redefine your industry.

Wipro

"Our comprehensive end-to-end employee experience management solution, Live Workspace ExperienceNXT, empowers enterprises to successfully realize their experience transformation objectives, placing employees at the core of IT excellence."

Consulting and Implementation Partners

Our trusted network of partners worldwide offers deep expertise in IT experience management and
Experience Level Agreement (XLA) implementation. Whether you're starting your journey or scaling your impact,
these companies can help you turn human-centric IT into measurable business value.

CDW

CDW is a technology solutions provider to business, government, education, and healthcare customers. They help you achieve your goals by delivering integrated technology solutions and services that maximise your investment.

CTMS

CTMS is a consulting and implementation solutions provider that empowers enterprises to streamline IT operations and deliver exceptional service experiences. With HappySignals, they are turning ITXM into happier and more productive end-users.

Sofigate

Unlock faster, more human-centric IT service experiences with a leading ServiceNow partner in Northern Europe—experts in automation, innovation, and transformation that deliver real business impact.

XLA Advisory and Consulting

At HappySignals, we believe in putting the human experience at the heart of IT.
That’s why XLA Advisory and Consulting services are essential to help organizations move beyond SLAs
and focus on what really matters—experience. We partner with leading industry experts, including
the XLA Institute (where we are a founding member), to bring deep insight, practical guidance, and proven
strategies to your XLA journey. Together, we help you define, implement, and evolve
experience-focused practices that drive better business outcomes.

HappySignals is one of the founding members

Our joint mission is to improve IT's impact on people and their business, and accelerate the XLA movement worldwide. The XLA Institute is an open platform that enables front-runner organizations in the emerging field of Experience Management (XM). More information.

Committed to Sharing Knowledge and Inspiring Change

Roy is one of the most recognized thought leaders in IT, service management, and customer experience. More information: www.royatkinson.com

Guidance, knowledge, and support for service management – ‘end-to-end’

Whether your challenges are strategic and directional, or if you are looking for ‘hands-on’, practical and pragmatic advice and help, get in touch with Barclay.

Enhance the Experience of your Employees

Neil and his team at Bright Horse support organisations and IT departments in evolving to a modern mechanism of using Experience Level Agreements, or XLAs, to improve employee experience. Contact now.

Better IT means Better Business

Doug's true passion lies in empowering effective IT teams to achieve exceptional results. His meticulous approach, coupled with deep industry expertise and a keen understanding of human dynamics, allows him to translate strategic vision into actionable plans, demonstrably transforming IT departments into indispensable business partners. Contact Doug.