PARTNERS

Join the ITXM Partner Ecosystem

Partner with a global network focused on transforming IT experiences. Get access to leading tools, insights, and expertise to help enterprises improve customer experiences, streamline processes, and achieve real business outcomes.

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Book a Meeting

Schedule a meeting or book a platform demo with the Partner team.

Why partner with HappySignals?

We empower our partners to simply implement an experience management solution, which embeds into their customers standard workflows and instantly measures end user happiness and productivity.

Accelerate IT transformation through XLAs, with fewer sanctions and better cooperation with your customers

Together with GSI’s, MSPs, Implementation partners, Consultants and tight collaboration with ITSM Tool vendors we can support the shift to Experience Level Agreements (XLAs).

Increase your customer retention and satisfaction, and bring value to them by delivering real-time IT Experience Data which gives you a continuous stream of insights into what your customers' end-users need.

Partner Benefits: Empowering Your Growth and Success

Dedicated Partner Manager for personalized go-to-market support
Exclusive Partner Portal with access to sales tools, technical assets, and resources
Comprehensive Training Programs covering sales, technical, and delivery enablement
Partner-Only Events & Co-Marketing Opportunities to grow visibility and pipeline
Onboarding & Enablement Support with additional resources to help you succeed faster

In an era where employee expectations are rising and IT budgets are scrutinized, IT and Services leaders face a clear mandate: deliver more value, with better experiences, using fewer resources.

At Fujitsu, we’ve learned that real transformation happens when you put experience data at the center of your decision-making. Here’s how we’re using experience insights—powered by HappySignals—to shift from reactive support to a proactive, efficient, and human-centric IT operation.

Stephen Digby, Head of Capability, Global Delivery, Fujitsu

Bringing Value to Partners

Global Systems Integrators (GSI) and Managed Service Providers (MSP)

HappySignals Experience Management Platform allows GSI’s and MSPs to instantly measure the performance of applications and services, by placing the user experience at the heart of IT. Continuously measuring and sharing real-time experience data with selected stakeholders (including management, personnel and service providers) GSIs and MSPs are able to identify areas for continuous improvements.

Improve your win rate and customer retention

Improve your “win rate” and “retention” with a differentiated proposition around experience management bringing you closer to the c-suite and your customers end users

Increase Service Desk motivation by instant feedback

Improve the service desk operations with instant feedback, motivating both service desk agents and delighting your customer’s employees.

Empower your customers

Full transparency empowers you and your customers to focus on positives, make decisions based on actionable insight, and identify areas of improvement aligning cost to the right areas of the IT estate.

XLA Advisory and Consulting

We work closely with selected global advisory and consulting partners for managing IT end-user experiences, including experience level agreement (XLAs) management, KPI's and reporting.

ServiceNow & other
ITSM Tool Partners

ServiceNow, FreshService, Ivanti Neurons, BMC Helix, Jira Cloud and other ITSM tool partners deliver and manage strategic platforms for their customers. Using the ITSM Platform and HappySignals side by side, each for their intended purpose, leads to better service experiences, improved end-user productivity, and helps to prove the value of ITSM investments.

Extend your project value proposition and win rate

Extend your project value proposition and “win rate” with an XLA-differentiated proposition that brings you closer to the C-suite and your customers end users