Services and strategy should focus on the end user

Here, Pasi and Oscar Berg discuss the importance of keeping the end-user in mind when implementing a new service or strategy into your business.

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CIO's Guide to Employee Experience Management Global IT Experience Benchmark Report

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Improving operations and outcomes with experience data, with Matt Hall

Building the Case for Experience Management, with Barclay Rae

Creating the Business Case for EX-Driven Continual Improvement

54 minutes

XLAs: Applying The Art & Science of Experience

60 minutes

Why is real-time data important?

2 minutes

How does technology fit into employee experience?

4 minutes

Feedback creates focus on all IT Experience Touchpoints

4 minutes

Defining employee experience

2 minutes

User experience depth

2 minutes

How to begin you Employee Experience Journey

3 minutes

Understanding the impact of the service

3 minutes

How important is continuous measuring?

2 minutes

Using data to understand the user experience

3 minutes

The key struggles companies face when switching to an Experience Management Culture

2 minutes

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