Instant Feedback Loops

Supplying constant feedback to service desk agents



Instant Feedback to Service Desks

HappySignals Instant Feedback Loops allows service desk agents to receive instant feedback from employees. This will go straight to the agents ServiceNow screen. 

Typically, 75% of this feedback is positive. This helps to keep agents motivated in providing the best service possible as well as encouraging continuous learning.

All feedback data is saved to ServiceNow and can be displayed using the ServiceNow feedback widgets.

This feature is part of HappySignals Employee Experience

Other features include: