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Three Ways Good ITXM Makes ITSM Better
This blog by Doug Tedder looks at why many ITSM implementations come up short, and three ways that ITXM can help.
Doug Tedder
Doug Tedder is the principal of Tedder Consulting LLC, an ITSM and IT governance consulting practice. Doug is a strategic, innovative, and solutions-driven service management professional with more than twenty five years of experience across a variety of industries. He is a resourceful, pragmatic, and hands-on leader with a proven track record of success implementing ITSM processes, focusing on value delivery and organizational transformation.
This blog by Doug Tedder looks at why many ITSM implementations come up short, and three ways that ITXM can help.