Watch demo Book a Demo

Webinar: Refinitiv's IT Service Transformation - From SLAs to XLAs

For any questions, please use the chat box on right bottom corner and we'll be happy answer them!
 

Speakers:

Mark Bewick
Director - Service Improvement
Email: mark.bewick@refinitiv.com 
Neville Hughes
Email: neville.hughes@refinitiv.com 
 

You'll learn in the next 44 minutes:

In this webinar, Pasi is joined by Refinitiv's Director of Service Improvement, Mark Bewick and Head of Service Management, Neville Hughes, discussing how Refinitiv changed their operations to implement experience led IT operations with their external service desk.