Seminar: Delivering Business Success with Experience Data
Join us on 31st March at One Aldywch hotel in Central London for this dedicated and in-person experience management seminar.

Kick start, or improve upon your Experience Management journey.
Agenda
Time |
Session |
Presenter(s) |
9:30-10:00 |
Registration |
|
10:00-10:10 |
Introductions |
Sami Kallio, HappySignals |
10:10-10:50 |
Building the Business Case for Experience Management |
Barclay Rae, Barclay Rae Consulting |
10:50-11:30 |
Improving Operations and Outcomes with Experience Data |
Dean Underwood, Poundland |
11:30-11:45 |
Break |
|
11:45-12:25
|
Succeeding with Experience Level Agreements (XLAs)
|
Matt Hall, Quilter
|
12:25-12:45 |
How to Kickstart Your Experience Management Journey |
Sami Kallio, HappySignals |
12:45-13:45 |
Closing & Lunch |
|