HappySignals' Webinar

Connect HappySignals to ServiceNow

Your ServiceNow CSAT is not enough. In this short, hands-on session, we connect HappySignals to a clean ServiceNow instance in real time — install, configure, and start collecting experience data you can actually act on. No slides. No long integration project. Just a working connection in front of your eyes.

July 14, 16:00 CET

Register now

Group 1982249777 (1)


We won't talk about the integration. We do it, live, in a fresh ServiceNow environment with no prior setup.

  • Install from the ServiceNow Store. Find HappySignals in the store and add the ticket-based IT experience app, built for incidents and requests, to your instance.
  • Configure in a few clicks. Connect your environments, set your security keys, and decide simple things like auto-closing a ticket once feedback comes in.
  • Map your own data. Point HappySignals at the operational and technical fields that matter to you — company, department, location — so every score arrives with the context behind it.
  • Embed surveys where work already happens. Add rating buttons straight into your existing resolution email, so feedback lives in the channels your employees already use.
  • See data flow both ways. Operational data flows into HappySignals for analysis, and experience data flows back into ServiceNow — so your agents never have to leave the tool they live in.

Your hosts

Juha-Pekka Lehtonen

At HappySignals, Juha-Pekka leads solution consulting, helping organizations improve employee experience by measuring and reducing "time wasted" in IT services. 

Pasi Nikkanen

Co-founder of HappySignals. Pasi has spent more than a decade helping enterprise IT teams turn experience data into decisions.

Who should attend?

Service Desk Managers

See which channels and issues cause the most pain, improve processes based on real feedback, and use positive comments to motivate and defend your agents when volumes spike.

Service Delivery Managers

Get one coherent view of service performance from the employee’s perspective and move the organization from firefighting to proactive, experience-led service delivery.

IT Service Owners

Prioritize the right fixes, de-risk automation and AI decisions, and walk into leadership meetings with hard proof of the value your services create.

Save your seat to find our "Connect HappySignals to ServiceNow"

July 14, 16:00 CET