Watch demo Book a Demo


News and Press Releases


 

17.11.2021

SDI: Employee Experience and Enterprise Service Management

While business functions might have already been educated in the enterprise service management approach and its ...

Read more >
4 minute read

11.11.2021

HappySignals strengthens its position as the leader in IT Experience Management (ITXM™)

Helsinki November 11, 2021 – HappySignals, the leader in human-centric experience management for IT, today announced a ...

Read more >

23.09.2021

CEOWorld: The Importance of XLAs and Experience Management to CEOs

Right now, like every other CEO, you likely need your IT capabilities and the business outcomes they deliver to be ...

Read more >

15.09.2021

HDI: How to Avoid Mediocrity in IT Service and Support

Too often, the system of IT service and support is geared toward maintaining the bare minimum of service. Here is an ...

Read more >

28.07.2021

HDI: Why XLAs Might be Better Than Traditional Metrics for Measuring IT Business Alignment

Too often, we are measuring metrics that matter to IT service and support, but not to the business’s bottom line. This ...

Read more >

01.07.2021

ITSM.tools: So, How’s Remote Working Doing in Your Organization?

Since the pandemic started, how well have remote workers been supported by IT and how does the status quo need to ...

Read more >

22.06.2021

SDI: Why Your Digital Transformation Needs XLAs

To succeed with digital transformation, your IT department not only needs to add new or improved technological ...

Read more >
Digital Transformation and Service Experience

18.06.2021

CEOWorld: Digital Transformation and the Need for a Better Service Experience

In leveraging service experience improvement to help deliver digital transformation success, there’s a need to do three ...

Read more >
6 minute read

30.03.2021

HappySignals welcomes former ServiceNow SVP Jimmy Fitzgerald as a Board Member and Investor

Jimmy Fitzgerald, former Senior Vice President of Customer Outcomes at ServiceNow, has joined HappySignals as Board ...

Read more >
4 minute read

17.09.2020

HappySignals closes 4.7M funding with Nauta Capital and Vendep Capital

Helsinki, Finland (September 17th, 2020) Helsinki-based HappySignals, an Employee Experience Management Platform ...

Read more >