15.12.2022 | 6 minute read

The Real Cost of Reassigning IT Service Desk Tickets

The IT service management (ITSM) and IT support communities are quite rightly increasingly focused on employee or ...

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6 minute read

15.12.2022

The IT service management (ITSM) and IT support communities are quite rightly increasingly focused on employee or ...

Have you ever called a customer service hotline, only to be passed from one service agent to the next while waiting for ...