31.03.2020 | 6 minute read
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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31.03.2020
Due to recent events, remote working has become the forefront challenge organisations are having to face. For many, ...
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30.03.2020
Experience Level Agreements are an ever growing topic in ITSM. However, the term has never been given a single ...
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16.03.2020
With this tool and these discussions, we are on the same side of the table with the customer. Minna Nousiainen, SVP, ...
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02.03.2020
Employee experience is a big trend in ITSM for 2020, and Campari’s CIO is aiming to put this concept at the heart of ...
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17.02.2020
Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...
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03.02.2020
Internal Service Desks make employees 22% happier and 47% more productive compared to Outsourced Service Desks, due to ...
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20.01.2020
From our HappinessScore™ Report, which is built from 1 million customer responses, Pasi and Sami go through the ...
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07.01.2020
The Happiness Score™ Report data has been gathered from all HappySignals customers, through end-users rating their ...
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30.12.2019
In this episode Pasi interviews Stephen Mann, who is the principal and content director at ITSM Tools. ITSM Tools is a ...
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18.12.2019
Pasi meets Chris Fazey, the Global IT Digital User Experience Manager for Campari. In this episode, Chris explains how ...
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