17.10.2022 | 9 minute read
Modern IT service delivery and support capabilities – offered by solutions such as ServiceNow – have widened the ...
Read more17.10.2022
Modern IT service delivery and support capabilities – offered by solutions such as ServiceNow – have widened the ...
Read more >30.03.2022
This isn’t going to be the first blog you’ve read that talks to a performance, expectations, or experience gap between ...
Read more >13.08.2021
At the core of why HappySignals exists is our vision for IT Service Management to be more human-centric — to listen to ...
Read more >06.08.2021
With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...
Read more >16.07.2021
Having worked for many years myself building IT services for large organizations, I know all too well how easy it is ...
Read more >13.07.2021
I am thrilled to be part of a company who abide by their morals and promote internally what they sell to customers. We ...
Read more >09.07.2021
In the past year, the COVID-19 pandemic has forced organisations to rapidly transition to remote work. Measuring, ...
Read more >02.07.2021
Since early-2020, we have already completely overturned the way we live, work, move, and socialise. If anything though, ...
Read more >30.06.2021
There has long been a disconnect between the corporate IT department’s view of their service and support capabilities ...
Read more >25.06.2021
When we founded HappySignals six years ago, we had spoken to service desk service providers and CIOs, and identified ...
Read more >